One of the most popular hardware wallet companies, Ledger suffered a massive blow to their reputation last year when a massive data breach occurred, causing somewhere between 250,000 and 1,000,000 customer email addresses to be leaked – and among the affected customers, 9500 also had more personal information leaked, such as their names and addresses.
ID Tag Team Theft
It turns out that the incident was actually part of a coordinated effort by two rogue Shopify employees to harvest data from Shopify users, with slightly less than 200 distinct merchants affected.
As Ledger used Shopify’s platform to create their online store, both companies are now being sued in a class-action effort.
The lawsuit will be coordinated by Roche Freedman, a company known for taking on crypto-related cases.
Although Pascal Gauthier – the CEO of Ledger – took to Twitter at the time to reassure customers that the cryptocurrencies stored in the hardware wallets – also known as cold wallets – were not affected in the least, his statement was not well-received by several users who received threatening e-mails rife with promises of midnight visits and the like.
Ledger’s general counsel Antoine Thibault commented on the case, stating that although they will not comment on ongoing legal cases, the company would like to remind Ledger customers that their cryptocurrency stashes were safe.
“Ledger does not comment on ongoing legal issues. Ledger would however like to take this moment to remind our customers, yet again, never to divulge their 24 words and validate the identity of the recipient of your transactions. You are in sole and total control of access to your funds.”
In turn, Kyle Roche of Roche Freedman stated that the class-action lawsuit had been in preparation for a while – and that he and his firm had been consulting with blockchain experts ever since the incident had taken place.